Last Updated: May 9, 2026
1. Notice at Collection Stratus Surfaces (“we,” “us,” or “our”) collects personal information to provide high-quality surface products and services. We collect identifiers, commercial information, and internet activity. We do not “sell” your data for money, but we “share” it with advertising partners to show you relevant products. You can opt-out by clicking the “Do Not Sell or Share My Personal Information” link in our footer.
2. Information We Collect (Past 12 Months)
Identifiers: Name, email, IP address, and browser fingerprints. Used for order fulfillment and marketing.
Commercial Info: Purchase history and samples ordered. Used for customer support and inventory.
Internet Activity: Clicks, browsing history, and interactions. Used for website optimization.
Sensitive Info: Precise geolocation (via IP). Used for our showroom locator.
3. Monitoring, Recording, and Consent (CIPA Disclosure) We use third-party service providers (including Google Analytics, Meta Pixels, and session replay tools) to record and analyze how you interact with our website.
By using this website, you acknowledge and provide explicit, prior consent to the real-time recording and monitoring of your mouse movements, clicks, keystrokes, and communications by Stratus Surfaces and its authorized service providers for quality, security, and analytics purposes. If you do not consent, please adjust your settings in our Cookie Preference Center or exit the site.
4. Sharing vs. Selling of Personal Information We do not sell your personal information for monetary compensation. However, we “share” identifiers and internet activity with third-party advertising networks for “cross-context behavioral advertising.” You have the right to opt-out of this sharing at any time.
5. Automated Decision-Making (ADMT) We may use automated technologies to provide personalized product recommendations. You have the right to opt-out of profiling that has legal or similarly significant effects. We do not currently use ADMT for credit or employment decisions.
6. Data Retention We retain your personal information for only as long as necessary:
Contact/Lead Data: 3 years from last contact.
Transactional Records: 7 years for tax/audit compliance.
Tracking/Analytics Cookies: Up to 14 months.
Requests: Records of privacy requests are kept for at least 24 months.
7. Your California Privacy Rights If you are a California resident, you have the following rights:
Right to Know/Access: Request details on the data we have collected since January 1, 2022.
Right to Delete: Request the removal of your personal information.
Right to Correct: Request that we fix inaccurate information.
Right to Opt-Out: Stop the “sharing” of data for targeted ads.
Right to Limit: Restrict the use of “Sensitive Personal Information.”
Right to Non-Discrimination: We will not deny service or change prices if you exercise these rights.
To exercise these rights, email [email protected] or use our web form.
